Privacy Policy

Information We Collect

When you contact us or place an order through Etsy, eBay, or another sales channel, we may receive your name, email address, shipping address, order details, and messages needed to complete your purchase or provide support.

Payment information is processed by the marketplace or payment provider. Ghost Light Digital does not store complete credit-card information.

How We Use Information

We use information to process and fulfill orders, provide customer support, ship products, handle returns or replacements, improve our products and website, maintain marketplace listings, and comply with legal obligations.

Ghost Light Digital does not sell or rent personal information.

eBay and Etsy Services

Ghost Light Digital uses official marketplace tools and APIs to manage listings, inventory, pricing, media, and seller account activity.

When the owner of an eBay seller account authorizes Ghost Light Digital Desktop, authorization is completed through eBay OAuth. The application does not receive or store the user's eBay password. OAuth access and refresh tokens are stored locally on the authorized user's computer and are used only for requested seller-account operations.

Cookies and Website Services

Our website may use essential cookies, browser storage, security services, and basic traffic or performance tools. These technologies help the website operate, protect against abuse, remember preferences, and understand general website use.

Third-party services, including Cloudflare, Etsy, and eBay, may use their own cookies or similar technologies under their own privacy policies.

Sharing and Retention

Information may be shared with marketplaces, shipping carriers, service providers, or government authorities only when reasonably necessary to complete an order, provide the website, prevent fraud, or meet legal requirements.

We retain information only as long as reasonably necessary for business, tax, support, security, and legal purposes.

Your Choices and Rights

You may request access to, correction of, or deletion of personal information held directly by Ghost Light Digital, subject to legal and recordkeeping requirements. Marketplace account information must generally be managed through the applicable marketplace.

Security

We use reasonable administrative and technical safeguards to protect information. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy as our services, marketplaces, or legal obligations change. The current version will be posted on this page with a revised update date.