Order Delivery
Shipping Policy
This policy describes processing, shipment, tracking, and delivery expectations for Ghost Light Digital orders.
Last updated: July 20, 2026
Processing Times
Most Ghost Light Digital products are made to order. The estimated processing time is shown in the applicable Etsy or eBay listing. Processing time begins after payment is confirmed and may increase during holidays, high-volume periods, or supply delays.
Shipping and Tracking
Orders are shipped to the address supplied at checkout. Tracking is provided when supported by the selected service. Customers are responsible for checking that the shipping address is complete and correct before placing an order.
Carrier Delays and Lost Packages
Delivery estimates are not guarantees. Weather, carrier disruptions, holidays, and other events outside our control can cause delays. Contact us if tracking appears stalled or a package is believed to be lost so we can review available carrier options.
Damaged Shipments
Report shipping damage promptly through the marketplace where the order was placed. Include clear photographs of the product, packaging, and shipping label so we can evaluate a replacement, refund, or carrier claim.
International Orders
International availability may vary by listing. Buyers are responsible for customs duties, import taxes, or other destination-country charges unless the marketplace states otherwise.
Questions?
Contact Ghost Light Digital at ghostlightdigital2025@gmail.com.